Design Tools

Linette uses Design-Thinking processes and has applied this throughout her career in her involvement with various organisations throughout the years. These methodologies stem from training and material used from IDEO, Richard Buchanan (Wicked Problems), David Kelly, Stanford University, the University of Sydney and the University of Technology, Sydney.

 

The 5-Step Design-Thinking Process:

  1. Research & Expand the Problem - Stakeholder/Customer Interviews & Research Methods Used

  2. Decide on the Best Problem to Focus on - Label the Problem & Pain Point

  3. Come up with Ideas through altering environments, brainstorming techniques tailored to either individuals or groups

  4. Prototype & Test ideas by designing & implementing experiments

  5. Repeat/Pivot - using multiple iterations to test and refine design

    Please click on the arrow below to see the list of tools you can use:

 

  • - 5 Whys

    - A/B split testing

    - Affinity Diagramming

    - Assumption Reversal

    - Autobiographical Diaries

    - Backcasting

    - Body mapping

    - Body Storming

    - Brainwriting 6-3-5

    - Business Model Canvas

    - Business Model experimenttaion

    - Card Sorting

    - Cartographic Mapping

    - Channel Mapping

    - Co-design workshops

    - Competitor analysis

    - Context Mapping

    - Contextual observation

    - Cultural Probes

    - Decision matrices

    - Design by metaphor

    - Design Critique

    - Design Team Cards

    - Design Timescapes

    - Direct Experience storyboards

    - Empathic modelling

    - Empathy Mapping

    - Experience Prototyping

    - Experience Sampling

    - Extreme Characters

    - Focus Groups

    - Forced association

    - Future workshops

    - Group Passing

    - Group Optimisation

    - Hero Stories

    - Heuristic Evaluation

    - How Might We

    - Impact Ripple Canvas

    - Interaction relabeling

    - Interviews

    - Jobs To Be Done

    - KJ Brainstorming

    - Laddering

    - Local Orbits

    - Low fidelity Prototyping

    - Mapping Space

    - Material exploration

    - Mind Mapping WWWWWH

    - Mock-ups

    - Mood Boards

    - Morphological Charts

    - Non Human personas

    - Online ethnography

    - Perceptual Maps

    - Persona Based walkthroughs

    - Personas

    - Pop ups

    - Questionnaires

    - Reframing

    - Research Visualisation

    - Role Playing

    - Scenario based thinking

    - Scenarios

    - Science Fiction prototyping

    - Set the Scene

    - Service Blueprints

    - Sketching

    - Sketchnoting

    - Speculating preferred futures

    - STEP Cards

    - Storyboarding

    - Strategy choice cascade

    - Systems Mapping

    - Thematic Analysis

    - Think Aloud Protocol

    - Trends Lens

    - Usability Testing

    - User Journey Mapping

    - User Profiles

    - Value Proposition Canvas

    - Values Cartouche

    - Video Prototyping

    - What Would X Do?

    - Wireflows

    - Wireframing

    - Worst Possible Idea

 

Mirvac - Placemaking Innovation in Property

Linette Salbashian was involved in the placemaking project with Mirvac during her role in the innovations team. This included coming up with a design solution and coordinating the events during the launch of the first Australian urban farm located in the carpark of 200 George Street, Sydney. This was a pilot project to test out the effectiveness of adapting under-utilised spaces in our buildings and city, including finding new uses for carparks, especially with the rise of the ride share economy. Read more here.

Mirvac - Research & Product Development

Issues such as housing affordability, sustainability and effects of the pandemic on rental customers were looked at and new ideas and solutions to pressing problems and pain points were presented.

Mirvac - Management & Implementation of Design Competition

Linette was involved in running and implementing a companywide design competition in the Mirvac Sydney headquarters offices during her role in the innovation team. This included creating the competiton brief and setting up environments for creativity and offering consultations and workshops in them during the lead up to the competition.

 
 

University of Sydney - Education

Linette regularly teaches design classes such as Design Processes, Design-Thinking, Experience Design, Interactive Design and Digital Revolutions at Sydney University. For more information on each course, click on link: DECO2016: Design Thinking (sydney.edu.au), https://www.sydney.edu.au/units/DESN9002, https://www.sydney.edu.au/units/IDEA9202,

University of Technology & Sydney University - Flood Crisis Relief Community Engagement Pilot

Linette Salbashian was invited to engage and provide critical feedback to a pilot study and experiment collaborated with academics in the Design Lab at the Architecture, Design and Planning Faculty. Her experience in architecture, planning and design-thinking tools allowed her to be an active participant in this study.

The study was based on using AI-supported tools to enhance community engagement for crisis resilience using speculative scenario, personas, to envision the future of community resilience after a major flooding event.

University of Technology, Sydney - Business & Entrepreneurship School Advisory

Linette participated in critiquing MBA Executive and MBA Entrepreneurship students on multiple occasions while they were working with real life businesses.

University of Technology, Sydney - Human-Centred Design Book Published

During her Master’s course in Design, Linette and her peers conducted research on new products and services to tackle issues in homelessness and was published in the book ‘Practicing: Strategizing Engaging Sensemaking Doing Pitching Reflecting’ in 2012.

 
contact linette